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Xerox 8290 User Manual

Page 105

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5 Troubleshooting

8265/8290/8365/8390 User Guide

97

(17) White or black lines on printouts.

No.

Possible cause

Solutions

References

1

You did not use recommended
media.

Use recommended
media.

Refer to ‘Media type’



(18) Lines are missing.

No.

Possible cause

Solutions

References

1

The validity date of the ink
cassette has been expired.

Use a new ink cassette.

Refer to ‘Replacing ink cassettes’

2

You did not use recommended
media.

Use recommended
media.

Refer to ‘Media type’

3

Did you try minor adjustments for
image quality?

Try minor adjustments for
image quality.

Refer to ‘Adjustments’



(19) "Bubbles" near the Heaters.

No.

Possible cause

Solutions

References

1

You did not use recommended
media.

Use recommended
media.

Refer to ‘Media type’

2

You did not set the correct heater

Lower the temperature or
turn off the Heater

Refer to ‘controlling the heater
elements’



(21) Top Feed problem.

No.

Possible cause

Solutions

References

1

Media jam occurred due to a
need for Top feed.

Insert a minimum Top
Feed

Refer to ‘Top Feed menu’