Beaming problems – Over And Back 180 User Manual
Page 222

Page 222
Troubleshooting Tips
Beaming problems
I tried to do a wireless 
HotSync operation, but 
it did not complete 
successfully. 
(continued)
Check the following on your communicator:
■
Confirm that you are inside a coverage area, and that the signal 
is strong.
■
Make sure the dialing instruction dials the correct phone number.
■
If you need to dial an outside line prefix, make sure you selected 
the Dial Prefix option on your communicator and entered the 
correct code. 
■
If the you have call waiting, make sure you selected the Disable 
call waiting check box and entered the correct code in the Phone 
Setup dialog box. See page 202 for details.
■
Make sure the connection is clear. Using a noisy connection can 
interrupt communications.
Problem
Solution
I cannot beam data to 
another IR-equipped Palm 
OS device.
■
Confirm that your communicator and the other device are 
between ten centimeters (approximately 4") and one 
meter (approximately 39") apart, and that the path 
between the two devices is clear of obstacles. Beaming 
distance to other Palm OS devices may be different.
■
Check the General Preferences screen and make sure 
the Beam Receive setting is on.
■
Move your communicator closer to the receiving device.
■
Move your communicator farther away from the receiving
device.
■
Angle the sides of the two devices towards each other.
■
Perform a soft reset. See page 210 for details.
When someone beams data 
to my communicator, I get a 
message telling me it is out of 
memory.
■
Your communicator requires at least twice the amount of
memory available as the data you are receiving. For 
example, if you are receiving a 30K application, you must 
have at least 60K free.
■
Perform a soft reset. See page 210 for details.
