Roland SD-50 - Manual (Page 95)

95
Troubleshooting
Can’t play or record
Was the driver installed correctly?
Driver installation may have failed. Reinstall the driver.
➝ “Reinstalling the Driver” (p. 86)
Did you make input/output device settings for
your software?
Refer to the owner’s manual of your software and to the
following pages, and select the SD-50 as the input/output
device.
• Windows 7/Windows Vista:
➝ “Input/Output Device Settings” (p. 26)
• Windows XP: ➝ “Input/Output Device Settings” (p. 31)
• Mac OS X: ➝ “Audio input/output device settings” (p. 34),
“MIDI input/output device settings” (p. 35)
Could the SD-50 be in use by other software?
Close all software that’s currently running, disconnect the
SD-50’s USB cable, and then reconnect it.
If this does not solve the problem, reinstall the driver.
➝ “Reinstalling the Driver” (p. 86)
Could the computer to which the SD-50 is
connected have entered standby (suspend)
mode, hibernate mode, or sleep mode?
Close all software that uses the SD-50, disconnect the SD-50’s
USB cable, and then reconnect it.
If this does not solve the problem, restart your computer.
Could you have disconnected and reconnected
the USB cable while using the SD-50?
Close all software that uses the SD-50, disconnect the SD-50’s
USB cable, and then reconnect it.
If this does not solve the problem, restart your computer.
Could you have connected or disconnected the
USB cable during playback or recording, or
switched off the SD-50, then turned it back on
again?
If you disconnect and reconnect the USB cable during
playback or recording, or switch off the SD-50, then turn it
back on again, the SD-50 may become unable to play back or
record. Stop playback or recording, and then perform
playback and recording again.
If you are still unable to play back or record, close all
applications that are using the SD-50, and then turn the
SD-50’s power off, then on again.
Could the SD-50 have been connected when the
computer started up?
On some computers, the SD-50 may be unusable if it is
already connected when the computer starts up.
Start up your computer, and then connect the SD-50.
Could there have been a heavy processing load
while using the SD-50?
If your computer experiences a heavy processing load while
you’re using the SD-50, it may stop operating correctly. If this
occurs, stop playback/recording, and then perform playback/
recording again.
If you are still unable to play back or record, close all
applications that are using the SD-50, and then turn the
SD-50’s power off, then on again.
Problems with Playback or Recording
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