Roland SD-50 - Manual (Page 94)

94
Troubleshooting
Can’t select/use the SD-50 within software or
in system settings
Could the SD-50 be in use by other software?
Close all software you currently have running. Next, switch off
the SD-50’s power, then turn it back on again.
If this does not solve the problem, reinstall the driver.
➝ “Reinstalling the Driver” (p. 86)
Is the driver installed correctly?
Driver installation may have failed. Please reinstall the driver.
➝ “Reinstalling the Driver” (p. 86)
Is the SD-50 device name shown?
If the device name is not displayed, it may be that the driver
installation failed. Please reinstall the driver.
➝ “Reinstalling the Driver” (p. 86)
Could the computer to which the SD-50 is
connected have entered standby (suspend)
mode, hibernate mode, or sleep mode?
Close all software that’s using the SD-50. Next, switch off the
SD-50’s power, then turn it back on again.
If this does not solve the problem, restart your computer.
Could you have disconnected and reconnected
the USB cable while using the SD-50?
Close all software that’s using the SD-50. Next, switch off the
SD-50’s power, then turn it back on again.
If this does not solve the problem, restart your computer.
Could the SD-50 have been connected when the
computer started up?
On some computers, the SD-50 may be unusable if it is
already connected when the computer starts up.
Start up your computer, and then connect the SD-50.
Could you be using the Media Player included
with Windows?
The SD-50’s MIDI device cannot be selected for Media Player
on Windows 7 or Windows Vista.
Have you made “Audio MIDI Settings”? (Mac OS X)
Make the appropriate Audio MIDI Settings as described in
“Mac OS X Users” (p. 33).
Can’t make driver settings (Windows 7)
Could the monitoring function of Windows be
enabled?
Refer to “Windows Monitoring Function Settings (Windows
7)” (p. 103) and disable the monitoring function.
Problems with Settings
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