beautypg.com

Service log – Paradyne 392xPLUS User Manual

Page 66

background image

DCP Operation

3-29

3920-A2-GN31-30

November 1996

F1

Record Status
Display Clear

F2

F3

To display sequence faults, select Display.

F1

Record Number 1
Modem O.K.

F2

F3

The LCD displays the first sequence fault field. (Sequence fault fields range from 1 to 8 and are
identified by a number in the upper right corner.) Press the

key to view the remaining fields.

The message Modem O.K. appears if no sequence faults have occurred.

To remove sequence fault records from both the LCD and nonvolatile memory, select Clear. The
message Modem O.K. appears.

To exit this function and remain in the Status branch, press the

key. To exit and return to the

Top-Level menu, press the

key.

Service Log

Service Log is a troubleshooting tool used in conjunction with support personnel. Use this function
to retrieve and report Service Log data to support personnel.

To access Service Log from the Status branch, make the following selections:

F1

Status:

<

Service_Log

F2

F3

Press the

key until Service appears. Select Service Log.

F1

Service Log: xx
Nxt mm/dd/yy zz

F2

F3

Support personnel will request the applicable information from this screen.

xx

displays the Service Log number.

mm/dd/yy

displays the date (month/day/year).

zz

displays the Customer Support code number.