Perle Systems Adaptors - Manual (Page 119)

FAST Serial Adaptors User Guide
Windows 2000/XP/Server 2003/Vista/Server 2008
Page 119
General troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008
Problem Action required
Machine fails to boot. 1. Turn off your machine, remove FAST card(s) and
reboot. See page 103 .
2. Try installing a different host card in case the one
currently installed is faulty. See page 79 .
Windows operating system fails while loading
and the system hangs. 1. Reboot machine and then switch to the last
known good configuration.
2. Check for resource conflicts or faulty hardware.
3. Turn off machine, remove any FAST cards fitted
( page 103 ) and then reboot your system.
4. Once the machine boots properly, change the
configuration settings of the FAST card to match those
in the BIOS setup. See
page 79 .
Windows operating system fails while loading
and displays a blue screen. 1. Note the five hexadecimal numbers at the top line
of the screen
2. Reboot your machine and then switch to the last
known good configuration.
3. Check for resource conflicts or faulty hardware.
4. Turn off machine, remove any FAST cards fitted
( page 103 ) and then reboot your system.
5. Once the machine boots properly, change the
configuration settings of the FAST card to match those
in the BIOS setup. See
page 79 .
Operating system loads OK, but FAST driver or
another driver fails to boot 1. Run Windows Device Manager to find available
IRQ and memory addresses.
FAST ports do not work after installation. 1. Check the Windows Event Log and follow the
suggested actions.