Konica Minolta BIZHUB PRO bizhubPRO920 - Manual (Page 115)

Troubleshooting 5
bizhub PRO 920 5-3
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Detail
The administrator can call for service using the Utility setting (6 Adminis-
trator Setting>6 System Connection>1 Call Service Center). See page 4-
174 of POD Administrator’s reference.
In this case, you don’t have to make a call for the report code, because
your machine has been monitored automatically by your service repre-
sentative.
After calling for service using the Utility setting, be sure to turn OFF the
power immediately, then unplug the machine as described here.
Limited Use of the Copier in Trouble
If the message shown below is displayed on the Call for Service Screen, you
may continue operating the copier on a limited function basis and utilize the
trays and ADU that are not affected by the trouble. To obtain this limited
functionality of the copier, consult your service representative.
Be sure to utilize the limited function only temporarily, and arrange for ma-
chine repair immediately.
1
If the limited use of the copier is available, the following message is dis-
played in the message area instead of the report code.
ex. -- Tray 2 failure -- Press Help
to disengage this tray
2
Press [Reset].
Please switch Off/On
E 18-2
3
Turn OFF then ON the sub power switch.
A copying job can continue without using the troubled portion of the
machine (ex. Tray 2).
7 CAUTION
Limited use of the copier is completed.
%
BE SURE TO CONTACT YOUR SERVICE REPRESENTATIVE IMMEDI-
ATELY.