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Common windows problems – Samsung CLP-510 Series User Manual

Page 197

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S

OLVING

P

ROBLEMS

7.30

Common Windows Problems

N

OTE

: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/2003/

XP User’s Guide that came with your PC for further information on

Windows error messages.

Transfer Belt

Error

The transfer belt is either

not working or not

correctly installed in the

printer.

Replace the transfer belt.

OR

Make sure the installed transfer belt

is properly seated.

Tray2 Error

Optional Tray2 is not

properly installed or

connected to the printer.

After turn the printer off and then

back on, reinstall the optional tray2.

If the message persists, contact a

service representative.

Tray2 Jam

Cover Open

Tray2 jam cover is open.

Close Tray2 cover firmly.

Waste Motor

Error

A problem has occurred in

the waste toner motor.

Contact a service representative.

Replace/Install

Waste Toner Tank

The waste toner container

is full.

Replace the waste toner container

with a new one. See page 6.11.

Message

Status

Do this...

Problem

Possible Cause and Solution

“File in Use” message

appears during installation.

Exit all software applications. Remove all software from the

StartUp Group, then restart Windows. Reinstall the printer

driver.

“Error Writing to LPTx”

message appears.

• Ensure that the cables are connected correctly and the

printer is on.

• If bi-directional communication is not turned on in the

driver, it will also cause this message.

“General Protection Fault”,

“Exception OE”, “Spool32”,

or “Illegal Operation”

messages appear.

Close all other applications, reboot Windows and try

printing again.

“Fail To Print”, “A printer

timeout error occurred.”

messages appear.

These messages may appear during printing. Just keep

waiting until the printer finishes printing. If the message

appears in standby mode or after printing is complete,

check the connection and/or whether an error occurred.