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Page 191

OLVING

ROBLEMS

7.24

Background scatter

Background scatter results from bits of toner distributed on the

printed page.
• The paper may be too damp. Try printing with a different batch

of paper. Do not open packages of paper until necessary so

that the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the

printing layout to avoid printing over areas that have

overlapping seams on the reverse side. Printing on seams can

cause problems.

• If background scatter covers the entire surface area of a

printed page, adjust the print resolution through your software

application or via the printer properties window.

Misformed

characters

• If characters are improperly formed and producing hollowed

images, the paper stock may be too slick. Try a different paper.

• If characters are improperly formed and producing a wavy

effect, the scanner unit may need service. Verify that it also

occurs on a demo page. Refer to the Setup Guide. For service,

contact a service representative.

Page skew

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications”

• Ensure that the paper or other material is loaded correctly and

the guides are not too tight or too loose against the paper

stack.

Curl or wave

• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and

• Turn the stack of paper over in the tray. Also try rotating the

paper 180° in the tray.

Wrinkles or

creases

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications”

• Turn the stack of paper over in the paper tray. Also try rotating

the paper 180° in the tray.

Problem

Solution

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