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Placing a call on hold – Siemens HIPATH 8000 User Manual

Page 62

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Step by step

Enhanced phone functions

62

Placing a call on hold

You can use this function to place an ongoing call on
hold, for instance, to prevent the other party overhear-
ing a conversation with a colleague in the same room.
The held party hears music on hold if

Music on hold is

active on this party’s phone (

page 67).

Prerequisite: You are conducting a call.

Select and confirm the option shown in the connec-
tions’s context menu.

or

S

Press the "Hold" key. The key flashes. (The "Hold" sensor
key must be configured

page 50.)

Retrieving a held call:

Select and confirm the option shown in the connec-
tions’s context menu.

or

R

Press the flashing "Hold" key. (The "Hold" sensor key
must be configured

page 50.)

Using line keys

On multi-line telephones you can use the line keys to
place ongoing calls on hold.

R

Press the corresponding line key. The line key LED
starts flickering. The call is now on hold.

Retrieving a held call:

T

Press the corresponding line key. The line key LED
lights up. The call is retrieved.

Hold

If you do not retrieve the held call after a defined
time interval, a reminder beep sounds three
times and a prompt to retrieve the call or discon-
nect appears on the display. The settings for this
can be found on

page 64 and

page 65.

Reconnect

The LED display

page 24 or status display on

the "Overview" tab

page 31 indicates to other

multi-line telephones on which this line is also
configured, that the call is on hold. These phones
can then pick up the call.