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Making calls in an executive-secretary team, Sample scenarios – Siemens HIPATH 8000 User Manual

Page 105

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Making calls with multiple lines

105

Making calls in an executive-secretary team

An executive-secretary team is configured by the relevant administrator
and may include up to four executive and up to two secretary telephones.

Sample scenarios

This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or with-
out consultation to the responsible executive using the direct station se-
lection key.

Prerequisites:

The following call forwards are configured (

page 39 ):

For

All calls from Executive 1 to Secretary 1

For

All calls from Executive 2 to Secretary 2

Forward on

Busy and forward on No reply from Secretary 1

to Secretary 2

Forward on

Busy and forward on No reply from Secretary 2

to Secretary 1

"Allow call waiting" should be activated on the secretaries’ phones
(

page 70). This function can optionally be activated and deactivated us-

ing a key if a key has been configured for it.

Line and direct station selection keys have been configured by administra-
tor and "Transfer on hangup" and server features have been activated.

Secretary 1

Secretary 2

Executive 1

Executive 2

Line

Executive 1

Executive 2

Secretary 2

Shift

Line

Secretary 1

Secretary 2

Shift

Call waiting

Line

Executive 1

Executive 2

Secretary 1

Shift

Call waiting

Line

Secretary 2

Secretary 1

Shift