Motorola SSETM 5000 - Manual (Page 102)

November 11, 2004 6881094C12-A
8-2 Troubleshooting: Power-Up Error Codes
8.3 Power-Up Error Codes
When the radio is turned on (power-up), the radio performs self-tests to determine if its basic
electronics and software are in working order. When you turn the radio on normally, the radio
performs a limited self-test. This allows the radio to achieve full power within two seconds. To allow
the radio to perform a full self-test (which extends the time required to achieve full power), press and
hold the top side button while turning the radio on. If the self-test is successful, you hear a chirp. If
the self-test is unsuccessful, you hear a single, low-frequency tone and see an error code on the
radio’s display. The radio should be sent to the depot if cycling power and reprogramming the code
plug do not solve the problem. The presence of an error should prompt the user that a problem exists
and that a service technician may need to be contacted.
Self-test errors are classified as either fatal or non-fatal. Fatal errors will inhibit user operation; non-
fatal errors will not. Use
Table 8-2 to aid in understanding particular power-up error code displays.
Table 8-2. Power-Up Error Code Displays
Error
Code
Description Error Type Corrective Action
01/02 FLASH ROM Codeplug Checksum Error Non-Fatal 1. Turn radio off, then on
2. Reprogram the radio codeplug
01/12 Security Partition Checksum Error Non-Fatal Reprogram the security codeplug
01/20 ABACUS Tune Failure Non-Fatal Turn radio off, then on
01/22 Tuning Codeplug Checksum Error Non-Fatal Reprogram the tuning codeplug,
then retune the radio
01/82 FLASH ROM Codeplug Checksum Error Fatal Reprogram the radio codeplug
01/88 External RAM failure — Note: Not a checksum
failure Fatal 1. Turn radio off, then on
2. Reprogram the radio codeplug
01/90 General Hardware Failure Fatal Turn radio off, then on
01/92 Security Partition Checksum Error Fatal Reprogram the security codeplug
01/A0 ABACUS IC failure Fatal Turn radio off, then on
01/A2 Tuning Codeplug Checksum Error Fatal Reprogram the tuning codeplug,
then retune the radio
02/88 DSP RAM failure — Note: Not a checksum failure Fatal Turn radio off, then on
02/90 General DSP Hardware Failure (DSP startup
message not received correctly) Fatal Turn radio off, then on
09/10 Secure Hardware Error Non-Fatal Turn the radio off, then on.
09/90 Secure Hardware Fatal Error Fatal Turn the radio off, then on.
Note: If more than one corrective action is listed, try the first one to see if it fixes the problem before trying the second
one. If none of the actions listed fixes the problem, or if your radio displays an error code other than those shown
above, send the radio to the depot.