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Troubleshooting, 1error messages and countermeasures – MITSUBISHI ELECTRIC CP700E User Manual

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Error messages and countermeasures

9. Troubleshooting

1

If for some reason printing is not possible or error occurs during printing, the error message will be displayed on the

monitor screen or LCD.

In this case, follow the procedure described below.

Error messages

DOOR OPEN

PAPER EMPTY

SHEET CARTRIDGE EMPTY

OVER HEAT

SHEET END

PAPER JAM J11

PAPER JAM J12

PAPER JAM J13

PAPER JAM J14

TECHNICAL ERROR J22

TECHNICAL ERROR J23

TECHNICAL ERROR J24

Causes

The printing unit is not

inserted correctly.

Paper is not set.

Paper is not set correctly.

Paper runs out during printing.

*Note : 1

The ink-cassette is not installed.

The temperature inside the unit

becomes too high.

The ink-sheet is used up.

Paper jamming occurs.

Other defects.

Countermeasures

Insert the printing unit until it is locked in

the unit.

Set the print paper correctly.

Refer to pages 7 - 8.

Install the ink-cassette.

Refer to page 8.

Wait until the message goes off.

*Note : 2

Replace the ink-sheet with a new one.

Refer to page 8.

Refer to “Overcoming paper jams”.

Press the MEMORY button for more 1

second while pressing the MONITOR

button. *Note : 3

If the status is not improved by carrying

out this measure, consult your dealer.

*Note : 1

In case of L-size printing, the image is not printed completely.

*Note : 2

When setting the continuous printing, the continuous printing is carried out after the
error message goes off.

*Note : 3

This is an operation for initialization. Make sure to press the MONITOR button first. If
the MEMORY button is pressed first, a new image will be stored in memory erasing any
previously stored image.