Resolving a ribbon break jam error, Resolving a ribbon break jam error -21 – FARGO electronic DTC400 User Manual
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Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)
4-21
Resolving a Ribbon Break Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1
Review the following information.
•
Symptom: The Print Ribbon has become jammed or has broken in the
Printer
•
Printer Error State: The Ribbon Supply Encoder Sensor has
unexpectedly stop receiving information from the Ribbon Encoder
•
LCD Error Display: Ribbon BreakJam
•
Driver Monitor Error Display: Ribbon BreakJam