Fortress Technologies ecure Wireless Access Bridge - Manual (Page 86)

Fortress Bridge: Monitoring and Diagnostics
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5.5.3 Flushing the Host MAC Database
The Fortress Bridge maintains a database of the MAC
addresses of devices in the unencrypted zone. You can flush
the
HOST MAC DATABASE :
1 Log on to the Bridge GUI admin account and choose
DIAGNOSTICS from the menu on the left.
2 At the bottom of the DIAGNOSTICS screen, click the FLUSH
HOST MAC DATABASE button.
3 Click OK on the confirmation system dialog. The Bridge
resets all connections to the unencrypted zone.
5.5.4 Generating a Diagnostics File
To assist in diagnosing a problem with your Bridge, the
Customer Support team at Fortress Technologies may request
that you generate a diagnostics file. Diagnostics files encrypt
the information collected from the Bridge, so the file can be
securely sent to Fortress Support as an e-mail attachment.
1 Log on to the Bridge admin account and access this page:
http:///support_package.html
where is the Bridge’s IP address.
2 On the system dialog, choose to save the file, support.pkg .