IPitomy IP1000 User Guide - Manual (Page 96)

Branch Extensions can also be added to a branch office. These extensions are created
through the add extension field at the bottom of the branch office edit page. Branch
extensions can be dialed directly without a prefix, provided that these extensions are
properly configured on the PBX for which the branch extensions are defined. Branch
extensions will appear in call routing drop down lists throughout the system after they are
created.
Configuring Office 2 with branch extensions
1. Click on Destinations and Branch Offices. The Branch Offices page
will appear.
2. Click on the branch office connection for Office 1
3. Assuming Office 1 has extensions 100-110. Enter 100-110 in the field
above the add button. You can also enter individual extension numbers.
These numbers are checked against existing system extensions to
insure conflicts are not created.
4. Click the Add button
5. Apply Changes
6. Verify dialing the new extensions from phones registered to Office 2.
Call Routing
Routing tells the system what destination to send calls to within the business. It also tells the
system what provider services to use when making outbound calls.
Incoming Routing
The Incoming Routing administration specifies system routing, the service provider and
DID level for incoming calls. The different levels may overlap at times so it is important to
understand their order of precedence:
ƒ Phone Number
ƒ Provider (how that phone number arrives at the system)
ƒ System Default
The system default destination is the weakest precedent. The provider levels and the
specific numbers being routed follow in precedent. When the stronger precedent is set to
default it will follow the weaker precedents. If the route is set to something other than
default it will override the weaker precedents.
For example, if a user selects default for a phone numbers incoming destination and the
provider of that phone number is a SIP provider, when that number is called from the
PSTN it will route to the default destination of the provider. If the provider destination is
set to default, the system will route calls to the system’s default incoming destination. If
the provider had a destination other than the system default, the call would route to that
destination rather than the system default. If the particular phone number is set to a
destination other than default, the system will route a call to that destination rather than
the provider or system defaults.
The IPitomy 1000 allows for flexible routing arrangements. Calls can initially be routed to
a Menu, Schedule, Extension or Group. Establishing Incoming Routing sets the default
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