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Feature codes, Services, Reports – IPitomy IP1000 User Guide User Manual

Page 107: Cdr reports

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Feature Codes

Found in the PBX Setup section of online administration, the IPitomy 1000 provides a set
of system feature codes. These codes allow system users to manually manage calls from
an extension. To access these feature codes. Click PBX Setup and Feature Codes. The
Feature Code Chart will appear. Note that the feature descriptions in online
administration can be found by sliding a mouse over the “?” next to the feature code.

Feature

Code

Description

Personal

Voicemail

923

Provides access to personal voicemail.

Voicemail

Main

924 Provides

access

to

main voicemail box.

Transfer to

Voicemail

*+(ext #)

Transfers a caller to a voicemail box.

Directory

926

Access to the Company directory.

Blind Transfer

# #

Transfers a caller without announcing their

call.

Attended

Transfer

# *

Allows person transferring a call to stay on the

call until it is received by the intended party.

One Touch

Record

* #

Turns Call Recording on.

Pickup

Extension

99

Allows a person to pick up a call at a different

extension than their own.

Ring Group

Page

** (ext #)

Pages a ring group.

Directed Call

Pickup

99 + (ext #)

Pick up a call ringing the specified extension.

Services

The Services online administration page is a utility that allows the uploading of system
software, configurations and databases. The Services page is designed to be used
with the support of an IPitomy Customer Service Representative. The default
settings in this page are not to be changed during a system implementation.

Reports

The IPitomy 1000 offers System Administrators a set of reporting tools to help manage calling
traffic. Reporting tools also includes a diagnostic report used by IPitomy to evaluate the system’s
performance.

CDR Reports

A CDR Report can be used by the System Administrator to track calling traffic. The CDR

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