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If your pc does not start properly, If your pc has a hardware problem – HP KAYAK XM600 User Manual

Page 52

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3 Troubleshooting Your HP PC Workstation

If Your PC Does Not Start Properly

52

If Your PC Does Not Start Properly

If Your PC Has a Hardware Problem

The PC Doesn’t Power On

Check that...

How

The PC’s power cord is correctly connected.

Connect the power cord to a working grounded power outlet and the PC.

The Power-On Self Test Results In an Error

The PC Doesn’t Start and Makes a Noise or Beeps

Check that...

How

The part of your configuration for which the Power-On Self
Test has detected an error.

Refer to “Using HP MaxiLife to Diagnose Problems” on page 54.

Refer to the Troubleshooting Guide available from HP’s web site at:
www.hp.com/go/Kayaksupport

The Monitor Doesn’t Work...

The PC’s power indicator light works but the monitor remains blank.

Check that...

How

There is an error message displayed on the LCD status
panel.

Refer to “Using HP MaxiLife to Diagnose Problems” on page 54.

The monitor is switched ON (LED is on).

Refer to the monitor manual for an explanation of the LED signals (green,
orange, or blinking).

The monitor’s power cord is correctly connected.

Connect the power cord – ensure it is plugged into a working grounded power
outlet and into the monitor.

The monitor’s brightness and contrast settings are
correctly set.

Check the settings using the monitor’s OSD (on-screen display) or using
controls on the front of the monitor.

You see an image during boot but then the screen goes blank

Check that...

How

The monitor settings in your PC are compatible with
your monitor.

Windows NT: Enter VGA mode when prompted during start-up, then reset
the resolution.

Windows 95/98: Restart the PC. When the HP screen is displayed, press

F8

and then start the PC in safe mode. Double-click on the

Display icon in your

PC’s Control Panel

,

then click on the

Settings

button. Use the sliding

control to reset the resolution.