HP 3200 - Manual (Page 112)

For more information, see Uninstall and reinstall the software .
Some of the buttons are missing in the HP Solution Center (Windows)
If the essential icons ( Scan Picture and Scan Document ) do not appear, your
installation might not be complete.
Solution If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One program files from
your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see
Uninstall
and reinstall the software .
The registration screen does not appear (Windows)
Solution You can access the registration (Sign up now) screen from the
Windows taskbar by clicking Start , pointing to Programs or All Programs , HP ,
Photosmart All-in-One 3200 series , and then clicking Product Registration .
The Digital Imaging Monitor does not appear in the system tray (Windows)
Solution If the Digital Imaging Monitor does not appear in the system tray
(normally located at the lower-right corner of the desktop), start the HP Solution
Center to check whether or not the essential icons are there.
For more information about missing essential buttons in the HP Solution Center ,
see Some of the buttons are missing in the HP Solution Center (Windows) .
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer
before prompted by the software installation screen, you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One program files from
your computer. Make sure to remove them properly using the uninstall utility provided
when you installed the
HP Image Zone software.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the
software on a Windows computer, and one method to uninstall on a Mac.
To uninstall from a Windows computer, method 1
1.
Disconnect your HP All-in-One from your computer. Do not connect the HP All-in-
One to your computer until after you have reinstalled the software.
2. Press the On button to turn off the HP All-in-One.
3. On the Windows taskbar, click Start , Programs or All Programs , HP ,
Photosmart All-in-One 3200 series , Uninstall .
4. Follow the onscreen instructions.
5. If you are asked whether you would like to remove shared files, click No .
Other programs that use these files might not work properly if the files are deleted.
User Guide 109
Troubleshooting