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Remote support and analysis tools, Hp insight remote support software, Keeping the system current – HP PROLIANT ML330 G6 User Manual

Page 84: Drivers

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Configuration and utilities 84

SMP automates the migration of the operating system, applications, and data from one server to another

without errors, eliminating the need for manual redeployment of these elements on the new server. During
the migration process, the software automatically loads new drivers, required for boot, on the destination

server. The wizard-based user interface simplifies the migration process and requires little experience or

training.
For more information about the SMP, see the HP website (

http://www.hp.com/go/migrate

).

Remote support and analysis tools
HP Insight Remote Support software

HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X

7, so you can spend less time solving problems and more time focused on your business. You can have
your systems remotely monitored for hardware failure using secure technology that has been proven at

thousands of companies around the world. In many cases, you can avoid problems before they occur.

There are two HP Insight Remote Support solutions:

For small and midsize environments: HP Insight Remote Support Standard provides basic remote
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to

50 servers and can be installed on a shared HP ProLiant Windows application server. The software
supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers

running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download

from the HP website

(

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA

SE

).

For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight

Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and

proactive service support for nearly all HP servers, storage, network and SAN environments, plus

selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to

deliver higher levels of proactive support in line with HP Mission Critical Services support
agreements. Download from the HP website

(

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD

).

Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid

warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP website (

http://www.hp.com/go/insightremotesupport

).

Keeping the system current

Drivers

The server includes new hardware that may not have driver support on all operating system installation

media.
If you are installing a SmartStart-supported operating system, use the SmartStart software (on page

75

)

and its Assisted Path feature to install the operating system and latest driver support.