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Appendix b-troubleshooting, The computer won’t start, Troubleshooting – Epson LT-286 User Manual

Page 115: Appendix b

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Appendix B

Troubleshooting

You should not encounter any difficulties as you set up and use your

Equity LT-286. You can correct most problems by adjusting a cable
connection, changing a DIP switch setting, repeating a software

procedure, or resetting the computer. If anything out of the

ordinary happens, turn to this appendix for a solution.

Besides trying the suggestions in this appendix, you can run

diagnostic checks on the various components of your computer
system. See Appendix D, Performing System Diagnostics, for

instructions.

If the suggestions in this appendix or Appendix D do not solve the
problem, contact your Epson dealer. Your dealer may be able to
solve the problem; if not, he or she can refer you to an authorized

Epson Customer Care Center. If necessary, call the Epson

Customer Information number (1-800-922-8911) for the location

of your nearest authorized Epson Customer Care Center.

When you contact your dealer or Customer Care Center, be ready

to provide the serial number of your computer (located on the back

of the computer), its configuration (including the type of disk
drives, monitor, and options), and the names and version numbers

of any software you are using.

The Computer Won’t Start

If your computer does not start up when you turn on the power

switch, follow the steps below. (Also see the section on hard disk
problems later in this appendix.)

1. Check that the

Power/Speed

light above the keyboard is on.

If not, remove any diskettes from the diskette drives and turn
off the power. Wait five seconds, then turn the power back on.

Troubleshooting B-1