Dell UltraSharp 32" 6K HDR Video Conferencing Monitor - Manual (Page 116)

116 | Troubleshooting
Problem What you
experience Possible solutions
When press
either Volume
down / Volume
up or Mute
button, LED
does not blink When press
either Volume
down / Volume
up or Mute
button, LED
not blink when
connected to
HDMI or DP only Connect USB-A to USB-C cable
Webcam or Mic
not working Webcam or Mic
not working
when connected
to HDMI or DP
only Connect USB-A to USB-C cable
Ethernet port
(RJ45) cannot
connect to
internet Ethernet port
(RJ45) cannot
connect to
internet on Win
10 / Win 11 Change the LAN Controller Power Saving from
Enable to Disable
No sound
coming from
the speakers No sound
coming from the
speakers when
play audio/video
on your system • Ensure that you have set the default playback
device as Echo Cancelling Speakerphone
U3224KB or DELL U3224KB on your system.
• Turn Off the monitor, unplug the monitor power
cord, replug it, and then turn on the monitor.
• Reset the monitor to Factory Settings.