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Troubleshooting – Sony E 16mm f/2.8 Lens User Manual

Page 67

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67

Troubleshooting

This section may help you isolate the cause of a
problem and as a result, eliminate the need to
contact technical support.

The unit cannot be operated

A function

that does not work is assigned to a function
button. When the menu is not displayed, press
the SELECT/ENTER control (page 8) to confirm
the functions assigned to function buttons.

Adjustments and settings cannot be made

Adjustments and settings may not be

possible depending on the input signals and
the status of the unit. See “Input Signals and
Adjustable/Setting Items” (page 11).

The screen becomes dark and the unit turns
off

If the internal temperature of the unit

increases, the screen may become dark and
the unit may turn off.
Check if the ventilation slots or vents are
blocked with something such as dust.
In this case, refer to Sony qualified service
personnel.
Or, if a no input-signal state continues for 60
minutes, the monitor is automatically turned
off by the auto power-off function. To turn on
the monitor, press the

(Power) switch. To

change the settings, see “Auto Power Down”
(page 46) o
f “System Setting” in the “System”
menu.

Color is not displayed correctly

Check

whether the “RGB/YCC Range” (page 23),
“EOTF” (page 23), “Color Space” (page 24), and
“Transfer Matrix” (page 24) settings under “Ch.
Setting” are set according to the input signal.

Image smearing and/or flicker occur(s)

These may occur if a signal is input in which

a black image and white image are alternately
and repeatedly displayed in every frame on all
or part of the screen, or static patterns are
displayed for long periods of time. Display a
white screen display or a video on the monitor
for a while. For details, refer to “On Burn-in”
(page 4)
and “On Image Smearing” (page 4).

The video is interrupted

If 12G-SDI or 6G-

SDI is the input signal, the video may be
interrupted if a cable that does not meet the
specifications for 12G-SDI or 6G-SDI signals is
used. Make sure that a 12G-SDI cable (L-
5.5CUHD manufactured by Canare Electric Co.,
Ltd. or equivalent) is used.
If an HDMI signal equivalent to 4K is the input
signal, make sure that a Premium High Speed

HDMI cable is used. We recommend using a
Premium High Speed HDMI cable within a
length of 3 meters.
When "VPID/HDMI Auto" and "SR Live Auto"
are "On", the settings of this unit may be
changed due to changes in Metadata, and the
video may be interrupted during the settings.
To avoid this, set to "Off". (PVM-X2400/X1800
only)