ProSoft Technology 5201-MNET-101S - Manual (Page 152)

Support, Service & Warranty IEC-101 Slave ♦ ProLinx Communication Gateway
Protocol Manual IEC 60870-5-101 v3 Slave (Firmware version 3.xx)
Page 152 of 159 ProSoft Technology, Inc.
August 6, 2010
8.3 LIMITED WARRANTY
This Limited Warranty ("Warranty") governs all sales of hardware, software and
other products (collectively, "Product") manufactured and/or offered for sale by
ProSoft, and all related services provided by ProSoft, including maintenance,
repair, warranty exchange, and service programs (collectively, "Services"). By
purchasing or using the Product or Services, the individual or entity purchasing or
using the Product or Services ("Customer") agrees to all of the terms and
provisions (collectively, the "Terms") of this Limited Warranty. All sales of
software or other intellectual property are, in addition, subject to any license
agreement accompanying such software or other intellectual property.
8.3.1 What Is Covered By This Warranty
a) Warranty On New Products: ProSoft warrants, to the original purchaser,
that the Product that is the subject of the sale will (1) conform to and
perform in accordance with published specifications prepared, approved
and issued by ProSoft, and (2) will be free from defects in material or
workmanship; provided these warranties only cover Product that is sold as
new. This Warranty expires three (3) years from the date of shipment for
Product purchased on or after January 1st, 2008, or one (1) year from the
date of shipment for Product purchased before January 1st, 2008 (the
"Warranty Period"). If the Customer discovers within the Warranty Period
a failure of the Product to conform to specifications, or a defect in material
or workmanship of the Product, the Customer must promptly notify
ProSoft by fax, email or telephone. In no event may that notification be
received by ProSoft later than 39 months from date of original shipment.
Within a reasonable time after notification, ProSoft will correct any failure
of the Product to conform to specifications or any defect in material or
workmanship of the Product, with either new or remanufactured
replacement parts. ProSoft reserves the right, and at its sole discretion,
may replace unrepairable units with new or remanufactured equipment.
All replacement units will be covered under warranty for the 3 year period
commencing from the date of original equipment purchase, not the date of
shipment of the replacement unit. Such repair, including both parts and
labor, will be performed at ProSoft’s expense. All warranty service will be
performed at service centers designated by ProSoft.
b) Warranty On Services: Materials and labor performed by ProSoft to repair
a verified malfunction or defect are warranteed in the terms specified
above for new Product, provided said warranty will be for the period
remaining on the original new equipment warranty or, if the original
warranty is no longer in effect, for a period of 90 days from the date of
repair.