Epson PLQ-30 - Manual (Page 76)

Power Supply
Power is not being supplied
The lights come on briefly and then go off. The lights stay off even when the power is turned on again.
Cause What to do
The voltage ratings of the printer and electrical
outlet may not match. Check that the printer’s voltage rating matches the voltage of your
electrical outlet. If the voltages do not match, unplug the printer
and contact your dealer immediately. Do not reconnect the power
cord to an electrical outlet.
The printer does not work and the control panel lights are off even when you turn on the printer.
Cause What to do
The power cord is not properly plugged into the
electrical outlet or your printer. Turn off the printer, and make sure the power cord is firmly
plugged into the electrical outlet and the printer, if necessary.
Then turn on the printer.
The electrical outlet does not work. Use a different outlet.
Printing
Printing or printout quality problems
The printer is on but it doesn’t print.
Cause What to do
The interface cable is broken or twisted. Check that the interface cable is not broken or twisted. If you have
another interface cable, replace the cable and check whether the
printer works correctly.
The printer is not connected directly to your
computer. When you use a printer changer, printer buffer, or a extension
cable, the printer does not print correctly due to the combination
of these devices. Make sure that the printer works correctly when it
is connected to your computer without these devices.
The printer driver is not installed correctly. Check that the printer driver is installed properly. If necessary,
reinstall the printer driver.
Paper is jammed or the ribbon or guard
mechanism is stuck. Turn the printer off, open the printer cover and remove the
jammed paper or things that are stuck. To eject the jammed paper,
see “Clearing a Paper Jam” on page 82.
PLQ-30/PLQ-30M User’s Guide
Troubleshooting 76