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Ibm4722, esc/p2, ibm ppds, and esc/p2+esc/mc modes, Problems and solutions – Epson PLQ-30 User Manual

Page 75

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IBM4722, ESC/P2, IBM PPDS, and ESC/P2+ESC/MC modes

State of panel lights

Beep pattern

Problem

Solution

N

Power

F

Ready

N

Offline

There is no paper loaded in the slot.

Load a paper into the front slot.

Paper is not loaded correctly.

Remove the paper and reload it correctly. See “Loading Passbooks”
on page 17, or
“Loading Single Sheets” on page 18.

Paper is not fully ejected.

Press the F1/Eject button to eject paper.

N

Power

N

Offline

The printer cover is open.

Stop the operation and close the printer cover.

N

Power

F

Offline

The print head is overheated.

Wait for a few minutes; the printer resumes printing automatically
once the print head cools.

N

Power

F

Ready

F

F1/Eject

F

Offline

F

F2

An unknown printer error has occurred.

Turn off the printer and leave it off for several minutes; then turn on
the printer again. If the error recurs, contact your dealer.

N

= on, F = flashing

= short series of beeps (three beeps)

= long series of beeps (five beeps)

Problems and Solutions

Most problems you may encounter while operating your printer have simple solutions.

You can check the operation of your printer using the self test. See “Printing a Self Test” on page 83. If
the self test works properly the problem probably lies in the computer, the application software, or the
interface cable. If the self test does not work, contact your dealer or a qualified service person for
assistance.

PLQ-30/PLQ-30M User’s Guide

Troubleshooting 75