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Problems and solutions, Switching problems, Switching latency – Grass Valley Acappella v.3.2.4 User Manual

Page 106: Snmp monitoring, Snmp managers, Netcentral snmp manager

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Acappella — Instruction Manual

5 — Maintenance and Troubleshooting

Problems and Solutions

Switching Problems

Switching Latency

All crosspoints involved in a Take do not switch in the same vertical
interval. This can be caused by noisy or missing VI Reference signal and/
or incorrect timing on the Input signals. All Input Video signals are
required to be zero timed. Digital Audio signals are automatically phased
to the Reference signal.

If using a remote panel, check that the Time Server Reference setting is
enabled on the Router Reference Configuration web page.

SNMP Monitoring

Acappella supports the Simple Network Management Protocol (SNMP) for
system monitoring. SNMP Agents reside on the monitored equipment, and
SNMP monitoring software residing on a PC communicate to accomplish
the system monitoring.

SNMP messages originating from Thomson Grass Valley equipment
conform to the following standards:

1157 - SNMP v1

1901-1907 - SNMP v2c

3416 - Protocol Operations for SNMPv2

MIB-II - (SysGroup and SNMP Group only)

SNMP Managers

Note

Customers using the Thomson Grass Valley NetCentral application receive
the required Management Information Bases (MIBs) with the NetCentral soft-
ware. Customers using a Third Party SNMP Manager should contact Cus-
tomer Service for instructions on obtaining MIBs.

NetCentral SNMP Manager

The Thomson Grass Valley NetCentral system is a suite of software mod-
ules, residing on one or more centrally located PC-compatible computers.
These modules work together to monitor and report the operational status

This manual is related to the following products: