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Troubleshooting – Denon AVR-4306 User Manual

Page 110

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Page

Measures

Cause

Symptom

Page

Measures

Cause

Symptom

Troubleshooting

105

Troubleshooting

If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the Operating Instructions?
3. Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem
persist, there may be a malfunction. Disconnect the power immediately and contact your store of
purchase.

Display not lit and
sound not produced
when POWER switch
set to on.

• Power supply cord not plugged in

securely.

• Check the insertion of the power

supply cord plug.

23

Display lit but sound
not produced.

• Speaker cables not securely

connected.

• FUNCTION knob position is not

appropriate.

• Volume control set to minimum.
• MUTING is on.
• No digital signal is being input.

• Connect securely.

• Switch to the proper position.

• Turn volume up to suitable level.
• Switch off MUTING.
• Properly select a digital signal

input source.

7

25

25
26
67

Nothing is displayed on
monitor.

• AVR-4306’s video output terminals

and monitor’s input terminals are
not properly connected.

• Monitor TV’s input setting is

wrong.

• The PURE DIRECT mode is set.

• Check that the connections are

correct.

• Set the TV’s input selector to the

terminals to which video signals
are connected.

• Set a surround mode other than

the PURE DIRECT mode.

8,

14~23

30

No DTS sound is
produced.

• DVD player’s audio output setting

is not set to bit stream.

• DVD player is not DTS-compatible.
• AVR-4306’s input setting is set to

analog

• Make the DVD player’s initial

settings.

• Use a DTS-compatible player.
• Set to AUTO or DTS.

27

Copying from DVD to
VCR is not possible.

• Copying between a source such as

DVD and a VCR is not usually
possible, as DVDs are often
encoded with copy-protection
signals that prevent VCR recording.

• Copying is not possible.

No sound is produced
from subwoofer.

• Subwoofer’s power is not on.
• Subwoofer’s initial setting is set to

“NO”.

• Subwoofer’s output is not

connected.

• The subwoofer’s channel volume

level is set to “OFF”.

• Turn on the power.
• Set the setting to “YES”.

• Connect properly.

• Turn the subwoofer’s channel

volume level up.

82

7, 23

39

This unit does not
operate properly when
remote control unit is
used.

• Batteries dead.
• Remote control unit too far from

this unit.

• Obstacle between this unit and

remote control unit.

• Different button is being pressed.

<

and

>

ends of batteries inserted

in reverse.

• Replace with new batteries.
• Move closer.

• Remove obstacle.

• Press the proper button.
• Insert batteries properly.

3
3

3

3

Power has turned off
and the power
indicator is flashing
red.

• The set’s internal temperature has

risen and the protection circuit has
been activated.

• The core wires of the speaker

cables are touching each other or
the AVR-4306’s rear panel,
activating the protection circuit.

• AVR-4306 is malfunctioning.

• Put the AVR-4306 in a well-

ventilated place.

• Turn off the power, then wait for

the set to fully cool off before
turning the power back on.

• Check the connections of all the

speaker cables.

• Turn off the power and contact a

DENON customer service center.

7

7

7

7

Sound is only produced
from the center
speaker.

• You are playing a monaural source

(TV, AM radio broadcast, etc.) in
the DOLBY/DTS SURROUND
mode.

• When playing monaural sources,

select a surround mode other than
DOLBY/DTS SURROUND mode.

36, 37

An image is not
projected with an
HDMI connection.

• AVR-4306’s HDMI output

terminals and monitor’s input
terminals are not properly
connected.

• No HDMI signal is being input.

• The connected monitor equipment

or other equipments do not
support HDCP.

• The output format of the

connected player (HDMI FORMAT)
does not matche the supported
input format of connected monitor
equipments.

• Check the HDMI connection.

• Properly select HDMI signal input

source.

• The AVR-4306 will not output

video signal unless the other
equipment supports HDCP.

• Check whether the output format

of the connected player (HDMI
FORMAT) matches the supported
input format of connected monitor
equipments.

22

71

20

20

The HDMI audio is not
output.

• The AVR-4306 does not play HDMI

audio signals.

• The HDMI audio signals are not

output from the connected
monitor device.

• Set the HDMI audio playback

setting at the “HDMI In Assign”
settings to “AMP”.

• Set the HDMI audio playback

setting at the “HDMI In Assign”
settings to “TV”.

71

71

No test tones are
produced.

• Surround mode is set to a mode

other than Dolby Surround.

• Set to Dolby Surround.

No sound is produced
from surround
speakers.

• Surround mode is set to

“STEREO”.

• Set to a mode other than

“STEREO”.