Gasboy 9800Q Series Diagnostic Manual User Manual
Page 55

Troubleshooting
01/28/04
4-15
With the 9800Q in standalone mode, one or more displays flash 57 at the far left of the
display.
Possible Cause
Checks
Corrective Action
No fuel is dispensed.
None.
Go to the problem 9800Q
resets but does not
dispense fuel.
Pulser doesn’t turn.
Check if the pulser coupling is
broken or damaged.
Repair or replace coupling if
damaged.
The operator filled the vehicle,
but never turned off the pump
handle.
Check if the handle is still on.
None.
9800 timeout feature is
enabled.
Check the position of switch
SW2-4 on the 9800 CPU PCB.
If the switch is closed, the
9800 will timeout if it doesn’t
detect pulses for 4 minutes, 15
seconds. To set the 9800 to
never timout, open SW2-4.
With the 9800Q in standalone mode, one or more displays flash 58 at the far left of the
display.
Possible Cause
Checks
Corrective Action
The maximum quantity limit for
a single transaction was
pumped. The limits are:
9800 gallons = 990.000
9840 gallons = 990.000
9800 liters = 9990.00
9840 liters = 9990.00
Verify that the display’s last
sale shows the limit from the
Possible Cause column for
the applicable 9800 model.
The 9800 cannot dispense
more than the maximum
quantity shown in the
Possible Cause column in a
single transaction. Run
additional transactions until
fueling is completed.