D-Link KX-TDA100 - Manual (Page 226)

4.1 Troubleshooting
226 Installation Manual
4.1.3 Operation
PROBLEM PROBABLE CAUSE SOLUTION
• When using the
speakerphone on an APT,
nothing is audible. • The HANDSET/HEADSET
selector is set to the
"HEADSET" position. • When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
• When using the
speakerphone/monitor
mode with a DPT, nothing is
audible. • The "HEADSET" mode is
selected by Personal
Programming, "Handset/
Headset Selection". • When the headset is not used, select
the "HANDSET" mode by Personal
Programming.
• The PT does not ring. • The ringer volume is off. • Turn on the ringer volume.
• During a power failure,
extensions connected to
ports 1 to 4 of MSLC16/
SLC16 and ports 1 to 2 of
DHLC8/SLC8 cards do not
operate. • A DPT or APT is connected
to the extension port.
• The dialling mode (tone or
pulse) is incorrect.
• Disconnect the DPT or APT and
connect an SLT.
• Set the Tone/Pulse switch to the other
position.
• Originating an outside call,
call transfer, or conference
cannot be performed. • The corresponding CO
button does not exist on the
PT. • Programme the CO button. Refer to
"1.19.2 Flexible Buttons" in the Feature
Guide.
• Cannot register the PS. • Wrong Personal
Identification Number (PIN)
is registered to the PS. • Register the PIN set to the Hybrid IP-
PBX into the PS.
• CS is not connected
properly. • Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
• Switch all DIP switches off.
• PS becomes out of range. • CSIF card is not working. • Install the CSIF card properly.
• Cannot make calls using the
PS. • CS is not working. • Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
• Switch all DIP switches off.
• Location of CS is not good. • Locate the CS properly (refer to "2.8.5
Site Survey Using the KX-TCA255/KX-
TD7590" or "2.9.5 Site Survey" ).
• Access system of the PS is
not properly set. • Change the access system setting of
the PS to the appropriate system or
automatic.
• Noise is frequent while using
the PS.
• Conversations disconnect
while using the PS.
• Call handover is not
working.
• PS is out of CS coverage
area.
• Locate the CS properly (refer to "2.8.5
Site Survey Using the KX-TCA255/KX-
TD7590" or "2.9.5 Site Survey" ).