Adtec digital TBGS w/adManage - Manual (Page 47)

45 Appendix
When are schedule, verification and other log files deleted
from the Duets?
The CCMS files for verifications (.VER), verification backup (.VBK), and log
filter (.LFR) will be automatically deleted by the same process that cleans
out old trace log files (.LOG). The TRACEFILESMAX option (TFM) sets the
maximum number of files to keep for each file type.
The schedule (.SCH) for the previous day is always deleted.
The ready report (.RDY), and the mirror list file
(.MVL) files are updated daily, and will only reside as one file on the drive.
How do I verify communications to a Duet in an adVantage
or TBGS system?
Ping the unit from the TBGS, if you can’t then reset the router in your
office and try again or dial into the head end and check the Duet for proper
configuration and functionality. If unable to, try pinging another Duet from
the TBGS to prove networking function to the head end.
Also try to ping the TBGS from the Duet in question and finally try to ping
the TBGS from another unit trying to prove two-way networking is OK. If it is
concentrate your efforts on the setup in adManage or the Duet hardware itself.
My Alarms are not set up: How do I do that?
See the Alarm Management section of this manual.
Why does an MPEG show up in my missing content section
of adManage?
Click on it. If it shows at least one Duet at a Headend is missing an MPEG
that is scheduled in the next 14 days, the spot is missing from the Duet.
Check to see if it is in the MVL. It will need to be in the MVL for at least 20
minutes** before it gets distributed to the headend and another 20 minutes**
before it gets distributed to the other Dusts at the headend .
** Dependent on network speed, latency and EMT speed
The Duet does not have any MPEG files on it?
Are MPEG files or spots missing from the Duet? Check to see if it is configured
correctly, specifically for the CCHHH setting and the EMT setting.
Check to see if files for this unit are in the MVL, they need to be in the MVL for
at least 20 minutes** before it gets distributed to the head end and another
20 minutes** before it gets distributed to the other Duets at the head end.
Check connectivity to the Duet. See, How do I check connectivity to a Duet.
I added a unit at a headend - what do I do now?
You must modify the CCHHH number on the units. Also, when installing a new
head end or units, the CMDAUTO file must be pushed to each unit. Once the
CMDAUTO file resides on the unit, the unit must be reset. This configures the
unit with settings that all of the units must have. (See Duet manual for more
configuration detail. The IP address, the GIP, the CCHHH number, the EMT
setting, and making the avail times 00:00 must be done manually on each
unit.
When does the Auto Backup service run?
Adtec Gateway database backup service should run every night at 3am.
When does the Auto Expiration service run?
This service should not be used. In adManage we provide a method to select
expired material and purge it from the duet manually.
Why do I see an Expiration date of 1899?
This is normal and indicates to the system that the content should never
expire.
How do files get loaded to my Duets from the MVL?
The MasterVideoLibrary on the TBGS is the master repository for
thousands of media files. The only way that these files are transferred
to the Duets is under the following conditions:
1. Scheduled: If the spots are placed on a schedule up to 14 days in the
future, adManage will update the .MVL file content management directive to
send the files to the Duet.
2. Evergreen: The new adManage and Duet 5/23/05 firmware or later
supports evergreen of material to the Duet. This will allow you to send media
to the duets even if it is not scheduled.