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E - upgrading admanage – Adtec digital TBGS w/adManage User Manual

Page 42

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Appendix

40

E - Upgrading adManage

Notice: The instructions to upgrade adManage are intended for technical personnel only.

adManage is made up of several components including a SQL database, application services, and components in the Apache web server.

Application Services:

Service Name:

Description:

FileName:

Notes:

AdtecAlarmVer1Service

Adtec Alarm Service

AdtecGatewayAlarmVer1Service.exe

AdtecFileBackupVer1Service

Adtec File Backup Service

AdtecFileBackupVer1Service.exe

AdtecContentVer2Service

Adtec Content Ver1 Service

AdtecGatewayContentVer2Service.exe

AdtecMergerVer1Service

Adtec Merger Ver1 Service

AdtecGatewayMergerVer1Service.exe

AdtecMVLVer2Service

Adtec MVL Ver1 Service

AdtecGatewayMVLVer2Service.exe

AdtecRDYVer2Service

Adtec RDY Ver1 Service

AdtecGatewayRDYVer2Service.exe

AdtecUnMergeVer2Service

Adtec UnMerge Ver1 Service

AdtecGatewayUnMergeVer2Service.exe

Uninstall the Old Services:
1. Log into the TBGS server as an administrator or Adtec User
2. Open the Windows Service Manager
(Windows 2000: Start>Settings>Control Panel>Administrative Tools>
Services)
(Windows 2003: Start> Control Panel> Administrative Tools> Services)
3. Right click on each of the above services and select Stop.
4. Open the adManage service installer application from
C:\Program Files\Adtec\Gateway\ServiceInstaller.exe
5. Enter the Service Name for each of the adManage services or select the
service name from the list on the left and click Uninstall.
NOTE: The name must exactly match the Service Name in the table above.
6. Close and re-open the Windows Services Manager to verify that all the
services are no longer installed.
7. Delete the adManage Service files from
C:\Program Files\Adtec\Gateway\

Install the New Services:
1. Log into the TBGS server as an administrator or Adtec User.
2. Open the Windows Service Manager
(Windows 2000: Start>Settings>Control Panel>Administrative Tools>
Services)
(Windows 2003: Start> Control Panel> Administrative Tools> Services)
3. Make sure that the service(s) you are installing are not currently installed.
4. Copy the new adManage Service files to the folder
C:\Program Files\Adtec\Gateway\
5. Open the adManage service installer application from
C:\Program Files\Adtec\Gateway\ServiceInstaller.exe
6. Enter the Service Name and Description for each of the adManage services
and select the corresponding Service Path to each of the files or select the
service name from the list on the left and verify paths, then click Install.
NOTE: The name must exactly match the Service Name in the table above.
7. Close and re-open the Windows Services Manager.
8. Right click on each newly installed service and select Properties to make
the following changes:
General Tab > Startup Type = Automatic
Logon Tab > This Account: Browse and select Adtec with a password of
408adtec2231.

NOTE: If the service does not start correctly after restarting the server,
remove the service and restart the system before installing the service.