E - upgrading admanage – Adtec digital TBGS w/adManage User Manual
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Appendix
40
E - Upgrading adManage
Notice: The instructions to upgrade adManage are intended for technical personnel only.
adManage is made up of several components including a SQL database, application services, and components in the Apache web server.
Application Services:
Service Name:
Description:
FileName:
Notes:
AdtecAlarmVer1Service
Adtec Alarm Service
AdtecGatewayAlarmVer1Service.exe
AdtecFileBackupVer1Service
Adtec File Backup Service
AdtecFileBackupVer1Service.exe
AdtecContentVer2Service
Adtec Content Ver1 Service
AdtecGatewayContentVer2Service.exe
AdtecMergerVer1Service
Adtec Merger Ver1 Service
AdtecGatewayMergerVer1Service.exe
AdtecMVLVer2Service
Adtec MVL Ver1 Service
AdtecGatewayMVLVer2Service.exe
AdtecRDYVer2Service
Adtec RDY Ver1 Service
AdtecGatewayRDYVer2Service.exe
AdtecUnMergeVer2Service
Adtec UnMerge Ver1 Service
AdtecGatewayUnMergeVer2Service.exe
Uninstall the Old Services:
1. Log into the TBGS server as an administrator or Adtec User
2. Open the Windows Service Manager
(Windows 2000: Start>Settings>Control Panel>Administrative Tools>
Services)
(Windows 2003: Start> Control Panel> Administrative Tools> Services)
3. Right click on each of the above services and select Stop.
4. Open the adManage service installer application from
C:\Program Files\Adtec\Gateway\ServiceInstaller.exe
5. Enter the Service Name for each of the adManage services or select the
service name from the list on the left and click Uninstall.
NOTE: The name must exactly match the Service Name in the table above.
6. Close and re-open the Windows Services Manager to verify that all the
services are no longer installed.
7. Delete the adManage Service files from
C:\Program Files\Adtec\Gateway\
Install the New Services:
1. Log into the TBGS server as an administrator or Adtec User.
2. Open the Windows Service Manager
(Windows 2000: Start>Settings>Control Panel>Administrative Tools>
Services)
(Windows 2003: Start> Control Panel> Administrative Tools> Services)
3. Make sure that the service(s) you are installing are not currently installed.
4. Copy the new adManage Service files to the folder
C:\Program Files\Adtec\Gateway\
5. Open the adManage service installer application from
C:\Program Files\Adtec\Gateway\ServiceInstaller.exe
6. Enter the Service Name and Description for each of the adManage services
and select the corresponding Service Path to each of the files or select the
service name from the list on the left and verify paths, then click Install.
NOTE: The name must exactly match the Service Name in the table above.
7. Close and re-open the Windows Services Manager.
8. Right click on each newly installed service and select Properties to make
the following changes:
General Tab > Startup Type = Automatic
Logon Tab > This Account: Browse and select Adtec with a password of
408adtec2231.
NOTE: If the service does not start correctly after restarting the server,
remove the service and restart the system before installing the service.