CONTA-CLIP GSM-PRO - Manual (Page 42)

GSM-PRO
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10 10 10 10
TROUBLESH
TROUBLESH TROUBLESH TROUBLESHOOTING OOTING OOTING OOTING
10.1 10.1 10.1 10.1
Cannot connect to the PC
Cannot connect to the PC Cannot connect to the PC Cannot connect to the PC, no module found , no module found , no module found , no module found
•
Disconnect the module from power / PC wait 10 seconds and re-connect.
•
Reboot the PC after driver installation.
•
In your system device manager Ports (COM & LPT) check if the driver of the Silicon Silicon Silicon Silicon
Labs CP210x Labs CP210x Labs CP210x Labs CP210x is installed and the version is higher or equal to 6.3.0.0.
• Try a different USB port, remove any hubs or extension cables.
10.2 10.2 10.2 10.2
No connection to GSM network
No connection to GSM network No connection to GSM network No connection to GSM network
• Make sure the SIM card is placed correctly.
•
Check the diagnostics tab for error messages, PUK or PIN required.
•
Check the signal strength.
10.3 10.3 10.3 10.3
The module doesn’t send any messages
The module doesn’t send any messages The module doesn’t send any messages The module doesn’t send any messages
•
Is the used IO proper set.
•
Make sure the SIM card is placed correct.
•
Does the prepaid card holds enough credit.
•
Check your email spam/unwanted box.
10.4 10.4 10.4 10.4
The module doesn’t
The module doesn’t The module doesn’t The module doesn’t start start start start
•
Disconnect from power, wait 5 minutes and reconnect to power.
•
Place a jumper on the upper pins of J2 (left side of SIM card) and repeat above step.
The module starts up factory default state. Configuration may need to be recovered.