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14 troubleshooting, Solving common problems – EXFO AXS-100 Series OTDR User Manual

Page 119

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OTDR

111

14 Troubleshooting

Solving Common Problems

The table below presents common problems and their solution.

Problem

Possible Cause

Solution

Impossible to turn on unit.

³

You did not press

long enough.

³

Main batteries

discharged.

³

Battery compartment

door is open.

³

One of the two batteries

is missing.

³

Weather too cold.

³

Press for 2 seconds.

³

Charge batteries by

connecting the AC

adapter/charger.

³

Close battery

compartment door.

³

Insert 2 batteries and

replace battery

compartment door.

The display is almost blank

when you turn on the unit.

Brightness may need some

adjustment.

Press

to adjust brightness

properly.

Batteries do not charge as

expected.

³

Temperature is too high.

³

Battery is incorrectly

connected.

³

Ensure temperature is

within specifications.

³

Ensure battery is

connected properly.

A battery status LED is

yellow.

Battery is defective.

Contact EXFO or replace the

battery.

The application displays a

message indicating that a

“Non-resolved fiber end”

event has been found.

The fiber under test is too

long.

Ensure that the fiber under

test is shorter than the

maximum length the OTDR

can measure.