Quick troubleshooting tips – TC-Helicon VoiceLive 3 - Reference Manual User Manual
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VoiceLive 3 overview
VoiceLive 3 – Reference manual (2014-03-29) 29
Quick troubleshooting tips
After following the VoiceLive 3 Quick Start Guide
and referring to the diagrams in “Getting started
– setting up”, you should hear your voice and
instrument(s) via your VoiceLive 3.
Here are a few troubleshooting ideas if you are
not hearing sound.
“I’m not hearing my voice!”
Do the Level LEDs near the Control Knob light up
when you sing?
No?
– Try a different cable.
– Try a different microphone.
– Did you go through the Auto-Gain procedure
described in the Quick Start Guide?
– Press and hold the Setup button.
– Follow the on-screen instructions.
– Are you using a condenser microphone?
– Press Setup.
– Navigate to the Input tab.
– Change the Input Type parameter to “Con-
denser”.
Yes?
– Is your PA receiving signal?
– Check your PA manual for details on how to
check input levels.
– Turn up channel input trims until you see
signal.
– (If you have a separate mixer/amplifier) Is the
PA turned on?
– Are the speakers connected?
“I’m not hearing my guitar.”
– Check that your guitar is turned all the way up.
– Are you connected to an amp?
– Is it turned on?
– If you are in Dual Mono mode, make sure both
of the channels on your PA/mixer are turned
up and unmuted according to your PA/mixer
manual.
– Are you in Tuner mode?
Accidentally pressing the Preset up/Preset
down footswitches simultaneously will enter
Tuner mode, muting guitar output.
If you see a guitar tuner on the screen and the
Preset up/Preset down LED’s are lit solid red,
you are in Tuner mode. Press Preset Up or
Preset Down to exit.
OK – back to performing!