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System maintenance/factory reset – TC-Helicon VoiceLive 3 - Reference Manual User Manual

Page 121

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Appendix

VoiceLive 3 – Reference manual (2014-03-29) 119

System Maintenance/

Factory Reset

You can boot VoiceLive 3 in a special System
Maintenance that will allow you to perform sev-
eral system maintenance functions, including a
factory reset.

Entering System Maintenance Mode

– Turn off your VoiceLive 3.
– Unplug headphones (if attached)
– Using a toothpick or a small wire (we recom-

mend a straightened paperclip), press the
button that is inside the Headphone jack. The
button is small and at the very end of the in-
side of the jack. You don’t need to use much
force – so please be gentle. You will feel a
small click when the button presses.

– With the button held down, press the power

switch on your VoiceLive 3.

– Wait until you see the System Maintenance

Screen.

You should see the System Maintenance

screen immediately. If you see the “normal”
VoiceLive 3 screen (without the “System Main-
tenance” banner on top), you haven’t pushed
the button inside the headphone jack correct-
ly. Try again.

– Choose the desired option from the menu us-

ing the Control Knob.

Updating the firmware

using a USB flash drive

If you cannot update the firmware of your Voice-
Live 3 using VoiceSupport software, you can
perform a firmware update with a USB flash
drive.

– Format the USB flash drive to the FAT32 file

system (see the manual of your computer/op-
erating system for instructions).

Reformatting a USB flash drive will erase all

data on it.

– Copy the “.syx” file containing the firmware

update to the USB flash drive.

– Insert the USB flash drive into the USB host

port on your VoiceLive 3.

– Boot your VoiceLive 3 in System Maintenance

as described in “Entering System Mainte-
nance Mode”
.

– Select the “Update from USB drive” option.