Juniper Systems Juniper Aspect - Manual (Page 129)

Appendix A Troubleshooting
125
Basemap Problems
Map Not Showing up on Desktop Computer
The basemaps on the PC side of the software all require
an internet connection. An active license is also required.
If you have a slow internet connection, these maps may
take longer than usual to load. Sometimes when the
map is panned around a lot, the maps have a delay
with updating. If it appears the delay is permanent, try
zooming out a little and then back in.
Map Not Showing up on Mobile Computer
When you are out in the field with a mobile computer
and there is no basemap with a loaded project, one of
these issues could be the cause:
1. There will only be an option to see the Online
World Imagery when there is an available internet
connection. If there is no active internet connection
with the mobile computer, then you will not be able
to load this imagery.
2. A basemap was not cached on the desktop
computer when the project was created or modified.
3. The basemap cache for the project was not
synchronized with the mobile computer so it is not
showing up.
GPS Receiver Settings
The GPS receiver used with Juniper Aspect must be
configured to enable these NMEA sentences:
$GPGGA – Global Positioning System Fix Data
$GPRMC – Recommended Minimum
$GPGSA – Satellite status or quality
$GPGSV – Satellites in view or signal strength
$GPVTG – Track or ground speed
Editing Tips on the Desktop Computer
When editing in the map window, after completing the
edits, ALWAYS click on another object with the Move
Geometry tool before doing anything else. By “clicking
off” of the object you were editing, your edits will remain.