Panasonic KX-P 1131 - Manual (Page 36)

Periodic Maintenance / Troubleshooting
Symptom Possible Cause Probable Solution
Paper wrinkles when using
tractor feed
No reverse tension on paper Set paper supply lower than printer
Printer cannot load single
sheet through the top
CSF MODE is ON Set CSF MODE to OFF when not using the cut
sheet feeder ( P. 24, 33)
Paper feed selector is set to
“D”
Set paper feed selector to “ Q ”
Cut Sheet Feeder (KX-PT12)
is installed but does not work
CSF MODE is OFF Set CSF MODE to ON ( P. 24, 33)
Unexpected characters
appear in printing
EMULATION is set incorrectly Check printer driver of your software package
and set EMULATION accordingly
{ P. 24, 33)
Fanfold paper is jamming Paper is not installed correctly
in tractor Set paper feed selector to “ [| ” and rotate
platen knob to remove jammed paper
Reinstall paper correctly into tractor
{ vs- P. 13)
Printout is double-spaced AUTO LF is ON Set AUTO LF to OFF (P. 24, 33)
Keeps printing on the same
line
Computer is not sending a LF
command Set AUTO LF to ON (P. 24, 33)
Wrong CHARACTER SET
prints
Wrong CHARACTER SET is
selected Set the CHARACTER SET as required
(P. 24)
Cannot print ASCII characters
with code above 127
DATA LENGTH is set
incorrectly Set DATA LENGTH as required
( vs P. 24, 34)
When using serial interface,
printer does not print or data
loss occurs
Parallel interface is selected
on your printer
Set INTERFACE to AUTO or SERIAL
( tss P. 24, 34)
BAUD RATE, PARITY,
PROTOCOL or DATA
LENGTH does not match
with the computer
Set BAUD RATE, PARITY, PROTOCOL and
DATA LENGTH to match the computer
( vs P. 24, 34)
When printing is completed,
paper is not advanced
automatically TEAR OFF, PAGE LENGTH,
TOP MARGIN and BOTTOM
MARGIN are set incorrectly
Set Tear off to AUTO and set Page length.
Top margin and Bottom margin to meet your
software package { vs P. 24)
A communication error
occured when running the
CPS (Control Panel Software)
in Windows 95 or Windows 98 Printer Driver of KX-P1131 is
spooling the data sent from
DOS
1. Select “Printers” from “Settings” in
Windows 95 or Windows 98
2. Select “Properties" of the KX-P1131
3. Select “Port Settings” from “Details” and
disable “Spool MS-DOS print jobs” by
clicking off its check box
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