Panasonic KX-P 1131 - Manual (Page 35)

Periodic Maintenance / Troubieshooting
Periodic Maintenance
The printer does not require routine maintenance. However, reasonable care of the printer will extend its life. The
following periodic measures are recommended:
Cleaning the unit is the most important action you
can perform.
The frequency of cleaning is dependent upon the
environment.
— Turn the power off and unplug the AC power cord.
— Clean the case and covers with a soft cloth. Use
any mild commercial cleaner on the cloth, do not
spray directly on to the printer.
— Raise the top cover and pull up the roller cover.
Vacuum or dust the inside area of the unit.
Be very careful not to damage the printhead
ribbon cable or the carriage drive belt.
* •
Caution:
• The printhead may be hot, use caution
when the cover is open.
The platen should be cleaned with denatured
alcohol only.
The carriage guide bar can be lubricated with a
very light oil. Contact your Authorized Panasonic
Service Center for advice when lubrication will be
needed.
Ribbon Cassette
Note:
• If the ribbon begins to catch, snag, or tear from
the printhead, your printer requires servicing.
Troubleshooting
Most problems associated with the printer can be traced to improper setup, installation, or cabling. The following
table will assist you in identifying and correcting some of the more common problems. If you need additional help,
contact the reseller from which the unit was purchased or the Panasonic technical support number found in P. 2
of this manual.
Symptom Possible Cause Probable Solution
Ink smears Head gap lever is not in the
proper position
Move the lever toward the position “6”,until ink
doesn’t smear ( b ^ P.12)
Printout is faint Head gap lever is not in proper
position Adjust the lever to the proper position
(u^ P. 12,13, 15)
Printhead moves but there is
no printing
Ribbon is not installed
correctly
Re-insert ribbon (i®- P. 12)
Paper out detector inoperative PAPER OUT DETECT is OFF Set PAPER OUT DETECT to ON (C3=- P.24,31)
Printer does not power up No AC power Check AC power cord ( cs' P.11)
Paper slips around platen Paper feed selector is set to
“ D ”
Set selector to “ []”
Power is on but printer does
not print
Printer is not ON LINE Press f ON LINE]
Interface cable is not properly
connected
Secure connection (c^ P.11)
Out of paper Install new paper ( P. 13-16)
Printhead has become
overheated
Allow the printhead some time to cool down.
The printer will automatically resume printing
Interface setting is incorrectly
set
Set interface setting to match the computer’s
interface {P. 24, 34)
Carriage stops moving, all
indicators start blinking
Path of printhead is blocked Turn the power off, clear the path. Turn the
power back on to resume printing
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(continued)
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