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Troubleshooting, Connecting to a computer – Samsung HMX-Q10TNIHMX-Q100TNIHMXDQ130TN User Manual

Page 106

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Troubleshooting

Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.)

You cannot dub correctly using the HDMI

cable.

* You cannot dub images using the HDMI cable.

You cannot dub correctly using the Audio/
Video cable.

Your PictBridge printer cannot print photos

from your camcorder.

* The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable

is connected to the proper jack, i.e. to the input jack of the device used for dubbing
images from your camcorder, '^page 83

® Your printer may not print images edited on a computer or recorded using other devices.

This is not an error.

Connecting to a computer

Your computer does not recognize your

camcorder.

* Disconnect the USB cable from the computer and camcorder, restart the computer, and

then connect the USB cable again correctly.

Cannot play back a video file properly on a
PC.

® You need a video codec to play back the file recorded on your camcorder. Install the

software provided with your camcorder, ^page 88

® Make sure you insert the connector in the correct direction, and connect the USB cable

to the USB jack on your camcorder firmly.

® Disconnect the cable from the computer and camcorder, restart the computer, and then

connect the cable again properly.

® To play back an HD video file, you need a computer with better specifications.

Use a computer with the recommended specifications, '^page 86

intelli-studio does not function properly,

intelli-studio does not start.

102

® Exit the intelli-studio application, and restart the Windows computer.

® Set

“PC Software” to “ON” in the Settings menu or install Intelli-studio on the computer,

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