Troubleshooting the processor – Dell PowerEdge SC 420 User Manual
Page 43
Problem
l
Error message indicates a problem with an expansion card.
l
Expansion card performs incorrectly or not at all.
Action
1.
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" in "Installing System Options."
5.
6.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
7.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8.
Open the system. See "
9.
Remove all expansion cards installed in the system. See "
Removing an Expansion Card
" in "Installing System Options."
10.
11.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12.
Run the appropriate online diagnostic test.
If the tests fail, see "
Getting Help
."
13.
For each expansion card you removed in
, perform the following steps:
a.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b.
."
c.
Reinstall one of the expansion cards.
d.
Close the system. See "
e.
Run the appropriate diagnostic test.
If the tests fail, see "
Getting Help
."
Troubleshooting the Processor
Problem
l
Error message indicates a processor problem.
l
A heat sink is not installed for the processor.
Action
CAUTION:
See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
CAUTION:
See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.