Troubleshooting system memory – Dell PowerEdge SC 420 User Manual
Page 38
Problem
l
A fan-related error message.
Action
1.
Run the appropriate diagnostic test. See "
Using Server Administrator Diagnostics
" in Running System Diagnostics."
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that the power cable is firmly attached to the fan power connector. See
Figure A
-3
in "Jumpers and Connectors."
5.
If the problem is not resolved, install a new fan. See "
Cooling Fan
" in "Installing System Components."
6.
If the replacement fan is working properly, close the system. See "
."
If the replacement fan does not operate, see "
Getting Help
."
Troubleshooting System Memory
Problem
l
Error message during POST.
l
Faulty memory module.
l
Faulty system board.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that the memory modules are properly installed. See "
Memory Module Installation Guidelines
" and "
Installing a Memory Module
" in "Installing
System Options."
5.
Remove all of the memory modules. See "
Removing a Memory Module
" in "Installing System Options."
6.
Install the suspected faulty memory module in DIMM_1.
7.
8.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
9.
If no memory errors occur during POST, repeat
, and
through
for all the suspected faulty memory modules.
10.
If memory errors occur, replace the faulty memory modules.
CAUTION:
See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTE:
Wait 30 seconds for the system to recognize the fan and determine whether it is working properly.
CAUTION:
See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTE:
Record the DIMM socket so that the memory modules can be properly reinstalled in step 9.