Dell PowerVault DP100 - Manual (Page 79)

Action
1. Open the system. See Opening the System .
2. Ensure that the following components are properly installed:
l Expansion cards
l Power supplies
l Fans
l Processors and heat sinks
l Memory modules
l Drive-carrier connections to the backplane board, if applicable
3. Ensure that all cables are properly connected.
4. Close the system. See Closing the System .
5. Run the system board tests in the system diagnostics. See Using Dell PowerVault Diagnostics .
If the tests fail, see Getting Help .
Troubleshooting the System Battery
Problem
l System message indicates a problem with the battery.
l System Setup program loses system configuration information.
l System date and time do not remain current.
Action
1. Re-enter the time and date through the System Setup program. See "Using the System Setup Program."
2. Turn off the system and disconnect it from the electrical outlet for at least one hour.
3. Reconnect the system to the electrical outlet and turn on the system.
4. Enter the System Setup program.
If the date and time are not correct in the System Setup program, replace the battery. See "System Battery" in "Installing System Components."
If the problem is not resolved by replacing the battery, see Getting Help .
Troubleshooting Power Supplies
Problem
l System-status indicators are amber.
l Power-supply fault indicators are amber.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation
is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the
System Setup program, the problem may be caused by software rather than by a defective battery.