Getting help, Obtaining assistance, Online services – Dell PowerVault DP100 User Manual
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Getting Help
Dell™ PowerVault™ 100 Systems Hardware Owner's Manual
Dell Enterprise Training and Certification
Returning Items for Warranty Repair or Credit
Obtaining Assistance
If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:
1.
See
Troubleshooting Your System
for information and procedures that pertain to the problem your computer is experiencing.
2.
See
Running the System Diagnostics
for procedures on how to run Dell Diagnostics.
3.
Fill out the
4.
Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See
for a more extensive list of Dell Support online.
5.
If the preceding steps have not resolved the problem, see
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do
not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
l
Dell Support websites
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
l
Dell Support e-mail addresses
[email protected] (Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)
NOTE:
Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
NOTE:
Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for
information on availability.