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Mouse problems – Dell XPS/Dimension XPS Gen 2 User Manual

Page 40

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40

Solving Problems

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.dell.com | support.dell.com

Mouse Problems

C

HECK

THE

KEYBOARD

CABLE

• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 25), reconnect the keyboard cable as shown on the setup diagram for

your computer, and then restart the computer.

• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent

pins.

• Remove keyboard extension cables and connect the keyboard directly to the computer.

T

EST

THE

KEYBOARD

Connect a properly working keyboard to the computer, and try using the keyboard.

If the new keyboard works, the original keyboard is faulty.

C

HECK

FOR

INTERRUPT

REQUEST

CONFLICTS

See page 59.

R

ESTART

THE

COMPUTER

1

Simultaneously press to display the Start menu.

2

Type

u

, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .

3

After the computer turns off, press the power button to restart the computer.

I

F

YOU

CONNECTED

THE

MOUSE

BEFORE

TURNING

ON

THE

COMPUTER

,

RECONNECT

THE

MOUSE

CABLE

1

Simultaneously press to display the Start menu.

2

Type

u

, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .

3

After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your
computer.

4

Start the computer.

I

F

YOU

CONNECTED

THE

MOUSE

AFTER

TURNING

ON

THE

COMPUTER

,

REMOVE

THE

POWER

CABLE

,

AND

THEN

RECONNECT

THE

MOUSE

CABLE

If the mouse is connected after the power is turned on, the mouse appears to be

nonfunctional. To make the mouse function properly:

1

While your computer is on, remove the power cable from the back of the computer.

2

Connect the mouse to the computer.

3

Reconnect the power cable.

4

Turn on your computer.

Pressing the power button does not clear the computer’s settings and does not restore mouse functionality.

T2310bk2.book Page 40 Thursday, February 5, 2004 10:00 AM