Mouse problems – Dell XPS/Dimension XPS Gen 2 User Manual
Page 40
40
Solving Problems
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.dell.com | support.dell.com
Mouse Problems
C
HECK
THE
KEYBOARD
CABLE
—
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 25), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T
EST
THE
KEYBOARD
—
Connect a properly working keyboard to the computer, and try using the keyboard.
If the new keyboard works, the original keyboard is faulty.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
R
ESTART
THE
COMPUTER
—
1
Simultaneously press
2
Type
u
, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press
3
After the computer turns off, press the power button to restart the computer.
I
F
YOU
CONNECTED
THE
MOUSE
BEFORE
TURNING
ON
THE
COMPUTER
,
RECONNECT
THE
MOUSE
CABLE
—
1
Simultaneously press
2
Type
u
, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press
3
After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your
computer.
4
Start the computer.
I
F
YOU
CONNECTED
THE
MOUSE
AFTER
TURNING
ON
THE
COMPUTER
,
REMOVE
THE
POWER
CABLE
,
AND
THEN
RECONNECT
THE
MOUSE
CABLE
—
If the mouse is connected after the power is turned on, the mouse appears to be
nonfunctional. To make the mouse function properly:
1
While your computer is on, remove the power cable from the back of the computer.
2
Connect the mouse to the computer.
3
Reconnect the power cable.
4
Turn on your computer.
Pressing the power button does not clear the computer’s settings and does not restore mouse functionality.
T2310bk2.book Page 40 Thursday, February 5, 2004 10:00 AM