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Contacting dell – Dell XPS/Dimension XPS Gen 2 User Manual

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112

Appendix

www

.dell.com | support.dell.com

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are
installed on the computer during the manufacturing process (Microsoft

®

Office, Norton Antivirus,

and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC
Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones
for telephonic modems, docking stations/port replicators, networking products, and all associated
cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by
Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-
party software and peripherals is provided by the original manufacturer of the product.

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.
NOTE:

Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Anguilla

General Support

toll-free: 800-335-0031

Antigua and Barbuda

General Support

1-800-805-5924

T2310bk2.book Page 112 Thursday, February 5, 2004 10:00 AM