Battery problems, Drive problems, Floppy drive problems – Dell XPS/Dimension XPS Gen 2 User Manual
Page 31

Solving Problems
31
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions on
Drive Problems
Floppy drive problems
T
O
ACCESS
W
INDOWS
HELP
—
1
Click the Start button and click Help and Support.
2
Type a word or phrase that describes your problem and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions shown on the screen.
T
O
LOCATE
ADDITIONAL
INFORMATION
FOR
YOUR
COMPUTER
—
R
EPLACE
THE
BATTERY
—
If you have to repeatedly reset time and date information after turning on the
computer, or if an incorrect time or date displays during start-up, replace the battery (see page 101). If
the battery still does not work properly, contact Dell (see page 112).
E
NSURE
THAT
M
ICROSOFT®
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Click the Start button and click My
Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
—
• Insert another disk to eliminate the possibility that the original floppy disk is defective.
• Insert a bootable floppy disk and reboot the computer.
E
NSURE
THAT
THE
DISK
IS
NOT
FULL
OR
WRITE
-
PROTECTED
—
Ensure that the disk has available space and that it
is not write-protected (locked). See the following figure.
T2310bk2.book Page 31 Thursday, February 5, 2004 10:00 AM