SARGENT 7000 Series Vertical Rod Lock - Manual (Page 13)

1/31/13
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A8147A • 800-810-WIRE (9473) • www.sargentlock.com 13
ELR 7000 Series Multi Point Lock
3. POWER MODE Troubleshooting
Prior to electrical troubleshooting, confirm that the mechanical system properly functions; i.e., that the levers fully retract
all latches and the door opens freely. Refer to applicable Sargent 7000 Series Multi-point Device product instruction sheet to
correct mechanical installation issues.
IMPORTaNT: *ALWAYS disconnect power before making any mechanical adjustments to the system.
The push rail does not move when 24V/12V input is applied:
o Check inputs to confirm proper voltage and wiring orientation.
o Remove cover and confirm that LED is blinking steadily when power is applied. If not, refer to LED signaling.
Note: When configured in POWER MODE, power is released to lock the device (LED will not blink when power is released).
o Confirm all four DIP switches are in the UP position.
The ELR module does not fully retract or push rail retracts completely and holds but does not open door
o *Verify mechanical installation and correct as necessary:
- Is excessive force required to depress the push bar?
- Are latches fully clearing the strikes when mechanically cycled?
The ELR module retracts and unlocks electrically but does not relock:
o Physically disconnect power from rail and confirm that input is off.
o *Check for mechanical interference (e.g., warped door, lack of shims, misalignment of rail, etc.).
The ELR module behaves abnormally (multiple cycles, clicking, delayed retraction, etc.):
o Remove cover and confirm that LED is blinking steadily when power is applied. If not, refer to LED signaling.
Note: When configured in POWER MODE, power is released to lock the device (LED will not blink when power is released).
For applications using automatic operator(s): Door(s) fail to unlock before doors begin to open:
o Adjust timing of operator to allow 750ms for the ELR module to fully retract.
For additional installation assistance, please contact 1-800-810-WIRE (9473). When calling, please provide the following information to
improve our service (provide what you can):
o Your name and contact number.
o Sargent 7000 Multi-point Device product type.
o Location and identification of the affected opening (e.g., site, building, and door number).
o SARGENT order number (located on product box), if available.
o Power supply manufacturer and rated output (i.e., voltage and current).
o Method of operation (e.g., POWER MODE).
o The number of devices connected to the power supply.
o Symptoms of problem (i.e., observed behavior).