Kenco Engineering SmartSonic Transmitter (Remote) - Manual (Page 37)

Page 37
TROUBLESHOOTING
This chapter describes the error messages displayed when an illegal value is entered for a SmartSonic Remote function.
If an illegal value is entered, the appropriate error message is displayed flashing while the level of the tank graphic on the
bottom-right of the screen moves up from 0 to 100%. The numerical area then displays , enabling you to enter a
new value for the function. If an illegal option is selected, an error message is displayed while the tank graphic fills, and
the display then reverts to the menu selection.
The possible error messages are as follows:
If the following information does not lead to a resolution of the problem, contact Kenco for assistance.
Error Description
The value entered is greater than the
maximum permitted value.
The value entered is less than the
minimum permitted value.
The Close value entered for a relay is
greater than the Open value entered
for the relay.
The value entered for 4 mA is equal
to the value entered for 20 mA.
The selected function/option is not
applicable for the SmartScan model in
use.
The value entered for the 20 mA, 4
mA or Relay function is greater than
the tank height.
The value entered for the tank height
is greater than the maximum value
supported by the SmartScan model in
use.
The measurement unit selected is not
applicable for the SmartScan model in
use.
The Open value entered for the relay
is greater than the Close value
entered for the relay (in Distance
mode).
A strapping table was not entered
under volume mode or a flume/weir
type was not entered under flow
mode.
The value entered for the tank height
is smaller than the actual height, as
measured by SmartScan.
If displayed at the base of the display
screen, this indicates a problem with
the current procedure, for example,
acoustic interference.