CommScope ATC200-LITE-USB - Manual (Page 41)

ATC200-LITE-USB Teletilt ® RET System Section 4–Device Discovery and Addressing
Bulletin 639536 • Revision L October 2014 4-4
NOTE: If it is known that devices are present and operational, but none were found
by the device search, it is possible that the currently selected USB or serial port is not
communicating with the controller.
To check USB or serial port communication, repeat the device search and watch the
communication light shown on the data LED of the controller. It should blink rapidly
during the device search. If it does not, the USB or serial port currently selected may
not be functional. In this case, use the methods described in Section 4.2 to select a
different serial port and repeat the search until you see activity on the controller data
communication LED. If you are using a USB connection, close the program and verify
that the ATC200-LITE-USB driver is properly installed.
If attempts have been made on all available serial ports without success, contact your IT
department for assistance in determining the reason no serial port is available for use by
the program.
For any questions regarding the ATC200-LITE-USB or the ATC Lite software, please contact
our Customer Technical Support Center.
Available 24 hours a day, 7 days a week at the telephone numbers listed below.
• U.S.A.: (800) 279-8185
• International: (703) 726-5556